Voyagers®' terms & conditions

Fare & Booking conditions

  • Fares quoted are subject to availability and are not guaranteed until ticket issuance.
  • Names booked should be exactly as per passport, Voyagers Zambia require a passport copy at time of booking.
  • Names on ticket/s are Non transferrable or changeable, please check all ticket details on day of issuance.
  • Changes before departure: Penalty fee + Fare Difference may apply.
  • Changes after departure: Penalty fee + Fare Difference may apply.
  • Cancellation/NO SHOW : NON REFUNDABLE.
  • Baggage allowance is as stipulated on the issued ticket.
  • Separate ticket issuance: If any flight is delayed on one of the sectors for a passenger holding separate tickets, Voyagers and any of the operating airlines on the tickets will not be held responsible for any rebooking and any costs incurred will be for traveler to settle.

Check in times - should be valid for at least 6 months and should have at least 2 blank facing pages, please check your passport details before travel. Ensuring correct documents for travel is the travelers responsibility.

Passport/s - 1 hour domestic and 2/3 hours International. We recommend to check in online 24 hours before travel. *Solwezi Departure tax: Local:USD10/International:USD20

Unabridged Birth certificates - are required for Children under 18 years traveling via/ to South Africa, Botswana and Namibia, if the child is traveling without one parent an affidavit will be required.

Visa - requirements should be checked by the traveler with the respective embassy before travel. Rwanda visas are provided on arrival for USD30.

Yellow Fever Certificates - are required for Rwanda, Kenya, Tanzania , please always check requirements before travelling.

Frequent flyer number/s, and/or meal and seat (which maybe chargeable) can be included and booked, please provide your preference.

Accommodation, Car hire, Visa, Meet & Greet service and Travel insurance - are available to be booked by Voyagers Zambia, please enquire with us.

After hours: - Any new requests or confirmations required outside our normal working hours, please kindly send an email to and call for assistance on +260 965 870659.

BANK DETAILS: Voyagers (Z) Ltd.

  • Barclays Bank Zambia PLC, Ndola Business Centre, Corner Maina Soko/Buteko Ave,
    ZMW Account No: 1367736 Branch code:025 ,Swift Code: BARCZMLX ,Sort code: 020125.
    USD account number: 1116582 Branch Code: 020001
  • Citi Bank (Z) LTD. - Stand 4646, Corner Chikwa Nasser Road, Lusaka,
    ZMW Account No. 0000100182009, SWIFT ADDRESS:CITIZMLU SORT CODE: 030001.
    USD Account: 0000100182017 Sort Code:030001
Voyagers® industry awards
suppliertitle of award
SA AirlinkTop 5 regional agent from 2011 consecutively
Air MalawiTop Agent for 2011
Cathay PacificTop 10 Award 2011/2012
Ethiopian AirlinesValued Agent from 2011 consecutively
Kenya AirwaysMsafiri Award
Kenya AirwaysTop Award from 2011 consecutively
KLM Royal Dutch AirlinesTop Agent Award 2011/2012
South African AirwaysTop Award consecutively
Zambia Tourism AwardsTop Travel Agency in Zambia
South African Airways Tourism AwardFor outstanding performance in the promotion of SAA and tourism in South Africa for Southern Africa and The Indian Ocean Area 2011/2012
Barclays BankBest Travel Agents Award 2014
Air NamibiaTop Agents Award 2013/ 2014
Delta AirlinesTop Agents Award 2013
SA ExpressTop Agents Award 2013
Terms & Conditions
Terms & Conditions
That's fine
Voyagers® an excellent company
Voyagers® an excellent company

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